Aurika, Udaipur - Luxury by Lemon Tree Hotels01, Kala Rohi, Rani Road, Udaipur

Safety and Hygiene

• Quarantine protocols are not being followed as per local government authorities
• Guests from containment zones are not allowed
• Shared resources in common areas are properly sanitized
• Property staff is trained on hygiene guidelines
• Guests with fever are not allowed
• Only those guests with safe status on Aarogya Setu app are allowed
• Hand sanitizer is provided in guest accommodation and common areas

Guest Profile

• Unmarried couples allowed
• Bachelors allowed
• Guests below 18 years of age are allowed
• Suitable for children

Room Safety and Hygiene

• All rooms are disinfected using bleach or other disinfectant
• Linens, towels, and laundry are washed as per local guidelines
• Rooms are properly sanitized between stays
• Hand sanitizers are not available in the rooms

Payment Related

• Credit/debit cards are accepted
• Master Card, Visa and American Express cards are accepted

Food Arrangement

• Non veg food is allowed
• Outside food is not allowed

Food and Drinks Hygiene

• COVID-19 guidelines for Food Hygiene is followed as per government guidelines
• Social distancing is followed in restaurants
• Serveware and supplies are sanitized before they are brought to the kitchen
• Masks and hairnets are mandatory for staff in restaurants

Smoking/Alcohol consumption Rules

• Smoking within the premises is allowed
• There are no restrictions on alcohol consumption.

Property Accessibility

• The property is Elderly-friendly/Disabled-friendly
• Bed height is accessible
• The entire unit is not accessible by wheelchair
• The property has a wide entryway

Pet(s) Related

• Pets are not allowed.
• There are no pets living on the property

Physical Distancing

• Social distancing protocols are followed
• Contactless Check-In and Checkout service is available
• Contactless Room service is available
• Physical Barriers are deployed at appropriate places
• Cashless Payment is available

ID Proof Related

• Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
• PAN Card, Office ID and Non-Govt IDs are not accepted as ID proof(s)
• Local ids are allowed

Other Rules

• Allows private parties or events
• Visitors are allowed
• COVID-19 Policy To maximise safety and minimise contact, certain services and facilities will be limited or temporarily unavailable. We have suspended operations of most of our swimming pools, fitness centers, spas and salons Food and beverage services may be limited to set/select menus and reduced operational hours, and buffet services are only available at certain hotels. Additionally, we request all guests to keep themselves updated on the travel policies and government issued protocols of the destination that they are planning to visit. We will not be able to accept any reservations or check-ins that are in conflict with the prevalent regulations at the time of your travel and stay On account of new regulations, until further notice, food and beverage services, including the buffet, may be limited to set/select menus. Operation and timings of all food and beverage outlets, recreational services (including the swimming pool, fitness center and spa) and conference facilities will be defined by the property, and can be confirmed at the Front Desk We are ensuring adherence to all governmental rules and regulations at all our hotels, to optimise safety and curb the spread. In this regard, we request all guests to keep themselves updated on the travel policies and government issued protocols of the destinations that they are planning to visit. We will not be able to accept any reservations or check-ins that are in conflict with the prevalent regulations at the time of your travel and stay All guests are required to wear face masks in public areas and to sanitise or wash their hands frequently. Masks will be available for purchase at the Front Desk The team is maintaining appropriate hygiene standards and wearing gloves and masks, in all areas, throughout their shift Rooms can now be provided on single, double or triple occupancy, at the corresponding rates. During the current pandemic, this facility may be amended based on guidelines from government authorities in the future Visitors will not be allowed on guest floors in order to maximise safety Temperature checks will be conducted every time a guest, team member or vendor enters the property. Should the temperature be higher than 99 degrees, along with other symptoms, including but not limited to coughing, sneezing and shortness of breath, entry to the property will be denied and the guest will be provided with the details of the nearest hospital or healthcare facility Guests are requested to download the Aarogya Setu mobile application for their and others safety. Guests are advised not to visit containment zones At the time of check-in, guests will be required to submit a self-declaration form and share their travel history for the 20 days prior to arrival A complete set of house rules will be shared via WhatsApp and/or email, prior to and on arrival, which must be strictly adhered while on the premises .